Jumio face recognition for identity verification.

Jumio works in identity verification and KYC: confirming, remotely, that a person is who they claim to be. Face recognition sits at the core of that promise.

In identity verification, the recognition step is judged on every single attempt. A failure either blocks a real customer or lets the wrong person through.

Relying on third-party services for such a central capability means depending on someone else's roadmap and pricing for the most sensitive step of the product. Jumio wanted personalized face recognition software of its own.

Jumio replaced third-party services with its own face recognition software and brought a core capability of its product in-house.

Owning the critical parts is a recurring theme in our work. Our own Namiru.ai AI customer support platform is built the same way: the parts that matter are ours, not rented.